Effective Date: 26 March 2024

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This Privacy Policy describes how Four Seasons Group Pte Ltd ("Four Seasons Group", "we", "us", or "our") collects, uses, and shares personal information when you visit www.fourseasonsgroup.com.sg (the "Website") and engage with us through our contact form.

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1. Information We Collect:

   When you use our contact form to request a quotation for our products, we may collect the following personal information:

   • Name

   • Email Address

   • Phone Number (optional)

   • Company Name (optional)

   • Any additional information voluntarily provided by you in the message field

2. Use of Information:

   We use the information collected through our contact form solely for the purpose of providing you with the requested quotation for our products. We do not use this information for any other purpose unless explicitly authorised by you.

3. Consent:

   By submitting your information through our contact form, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. Additionally, you acknowledge that customers may be contacted by our subsidiary brands depending on their contact form request.

4. Subsidiary Brands:

   Please note that the following subsidiary brands of Four Seasons Group may contact you based on your contact form request:

   • Four Seasons Catering

   • Four Seasons Food Solution Pte Ltd

   • Four Seasons Management Pte Ltd

   • Luna Concept Pte Ltd

   • Zhong Zhong Ngoh Hiang Supply Pte Ltd

5. Sharing of Information:

   We may share your personal information collected through our contact form with our subsidiary brands listed above, solely for the purpose of fulfilling your request for a quotation or as required by law.

6. Data Security:

   We take appropriate measures to safeguard the personal information collected through our contact form and maintain its confidentiality. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights:

   You have the right to request access to the personal information we hold about you, to update or correct inaccuracies in that information, and to request that we delete your information from our records. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us at enquiry@fourseasons.com.sg.

8. Policy Updates:

   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us:

   If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

   Four Seasons Group Pte Ltd 39 Mactaggart Road, #08-00 Singapore 368084 Email: enquiry@fourseasons.com.sg

 

By using our Website and submitting your information through our contact form, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.